Refund & Revision Policy
At Bravework Studio, we believe in fairness, transparency, and trust. Our policy is designed to protect both you and us, ensuring a clear and reliable partnership.
How Refunds Are Calculated
Refunds are based on the value of completed milestones, which are clearly defined in your project proposal or invoice.
| Payment Tier | Included Revisions | Refund Formula |
|---|---|---|
| 50% Deposit | 2 minor revisions | 50% – value of completed milestones |
| 70% Payment (5% Discount) | 3 moderate revisions | 70% – value of completed milestones |
| 100% Payment (10% Discount) | 5 full-scope revisions | 100% – value of completed milestones |
Refund Conditions
- Before Work Begins: A full refund is available (minus any applied discounts).
- After First Draft/Prototype Delivery: If you are not satisfied, we will issue a partial refund of 50% of the payment made to cover completed work.
- After Milestone Approval or Final Delivery: Payments become non-refundable.
Extra Revisions
Once your included revisions are used up, you can request additional changes at the following categories. We will always confirm the cost before beginning any work.
Minor RevisionQuoted based on scope
Moderate RevisionQuoted based on scope
Major RevisionQuoted based on scope
No Refunds For
- Change of mind after milestone approval or final delivery.
- Delays caused by lack of client communication or incomplete requirements.
- Work that has already been completed and approved.
- Paid extra revisions once they have been delivered.
Additional Notes
- Refunds are processed within 7 business days of cancellation confirmation.
- Discounts are offered for early commitment and are non-refundable once the corresponding milestone is completed.